Proudly brain-crafted
in Romania! by
TECH-IT-UP
Kualita
Android and iOS mobile applications allow shoppers to send feedback directly to the store manager in order to fix an experience, solve a problem, praise an employee or simply send a suggestion for future experiences.
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We build high-speed loading websites, beautiful and intuitive mobile applications, recruitment and work management platforms, CRMs, CMS, referral mechanisms, live dashboards that save hours of daily reporting and we solve many more digitization needs a company might have. We provide all the services needed to launch a digital product: from name creation, visual identity, necessary texts on the website, representative images, SEO, content marketing and digital marketing.
Company website →In short
A smart Marketing application targeting B2B2C customers.
What problem gets solved?
Brands spend lots of money to find out how their real customers feel in order to improve their experiences.
But they either find out important details too late or too seldom, inaccurate or they even craft mid-long term strategies on imaginary answers that were input in research data.
Collecting customer feedback through a points&prizes gamification system using iOS & Android mobile applications, then notifying store management when feedback is not so great can generate a very strong relationship between clients and favorite brands. Kualita also provides real-time conclusion drawn analytics to improve future shopping experiences, thus grow loyalty and visit frequency.
Challenging while delivering
Accurately position customers inside stores from where they are allowed to complete & submit short surveys regarding their shopping experiences. GPS & wifi accuracy might not be enough inside multiple floor buildings. In specific locations, we can use additional measurements to make sure a client is inside the store or is near cashier i.e. by using QR code reader before starting to complete a survey.
Beautiful! Tell me more...
Android and iOS mobile applications allow shoppers to send feedback directly to the store manager in order to fix an experience, solve a problem, praise an employee or simply send a suggestion for future experiences.
How is this different from others?
Well, there is no other like it. Research depth is quite impressive, allowing companies to monitor diverse aspects of their business from employees' attitudes or skills, to product stock or even temperature inside locations. Customers might be invited to even upload photos to prove specific things.
Exclusive to Romania in terms of this application/solution or service
Dynamic dashboard, gamification system with its redeemable points, diversity of shopper survey capability.
These parts of the solution are developed in Romania
Research, Architecture, Development, Quality testing, Support, Other
Technologies mastered
Android Studio, Swift, Symfony Framework
Some of this amazing app's clients
InMedio, SuperDry, Sanofi, Penny Market
Sneak peeks
Branding created from scratch
Stores located near shoppers
Gamification to keep users engaged
Prize redeem with collected points
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