Our story began in 2003 in Cluj-Napoca, with a handful of software engineers and friends who had a shared vision to set up a business in the emerging IT field. Fast-forward 17 years later, we are one of the biggest software services providers with 100% Romanian ownership and international reach. Our strength comes from our passion for technology! Working at Fortech means getting involved in a variety of software projects, broadening your experience and skipping being caught in the same rout...

Salesforce Business Analyst | Fortech
  • Work place: Remote

  • Collaboration: Employment contract, Service agreement

  • Work time: Full Time

  • Seniority: Team member

  • Experience: 4-6 years

  • Updated on: 1 year ago

  • Vacant from: 29 Sep, 21

  • Expires on: 18 Jun, 23

  • Pay: Negotiable

  • Categories: Backend, Fullstack, Project management

  • Size:> 500 employees

  • Industry:Information Technology and Services

Market (net €/month)
  • Only Loginro members with a minimum completed profile that share their salary expectations for this position may access its industry median pay.

We are looking to add a Business Analyst to our newly launched Salesforce Division. Join us on a bold, new journey where we establish our presence in the LCAP market. It’s an exciting time to join the team and a huge opportunity to be directly involved in crafting the future of this new division.

Join a dynamic environment, where you will have the chance to participate throughout the complete software development lifecycle including design and architectural decisions. With a sharp focus on software quality, you will oversee stakeholder management, planning, involvement in continuous integration and deployment, ultimately provisioning our client’s needs.

If all this sounds interesting to you, let’s craft & grow together.

What's in It for You

  • Opportunity to liaise and network with key stakeholders, both from Fortech and from our customers and partners.
  • A promising vocation with visible professional growth.
  • Opportunity to get involved in diverse activities outside the project's responsibilities, like technical recruitment, technical writing, training sessions, etc.

Your Responsibilities

  • Develop and manage direct relationships with key stakeholders and subject matter experts, ensuring business solutions are aligned with their goals and priorities
  • Facilitate, manage, and prioritize solution requests from the client and deliver them to the project team
  • Balance client requirements with data and application architecture constraints
  • Work with the project team to monitor the status of outstanding requests and re-prioritize requests as necessary to meet business goals
  • Approve and track completed solution requests after confirming the developed solutions fully and accurately address the business needs
  • Provide expertise to identify and translate system requirements into software design documentation, and work with the project team to ensure the quality of internal and external client-facing documentation and other deliverables
  • Serve as subject matter expert to help identify and qualify business development opportunities
  • Work alongside with the project team to produce the necessary project deliverables
  • Create wireframes, flow diagrams, use cases, and other requirement documents to model and to detail the input received from the clients
  • Gap Analysis and Impact Analysis – review requirements and requests from the business, identify and assess the changes that are needed and evaluate their impact
  • Maintain project board, follow up on tasks and support the team by providing guidance and adding value to every step in the development lifecycle
  • Act as a servant leader for the project team


Your Competencies

  • Leadership: work constructively with the project team; identify improvement opportunities (as-is / to-be); provide coaching and guidance
  • Communication: actively communicate with team, organization, and client; possess key report-writing skills
  • Self-Control: adaptability to changing requirements; agility in the face of unexpected obstacles; authenticity and consistent behavior; bouncing back from failure
  • Problem-solving: elicit and prioritize business requirements; perform root-cause analysis; establish and manage facts; gather process options and improvements
  • Productivity: attention to detail and diligence; facilitation of discussions with project team and stakeholders; meeting hygiene; time management
  • Wisdom: conflict resolution instincts; critical thinking instead of solely compliance; empathy for clients, co-workers, and vendors; diplomacy in difficult situations
  • Decision Making: explore and evaluate the impact of decisions; recommend improvements
  • Influencing: ability to deliver clear and useful feedback; assertiveness on behalf of ideas that matter; providing useful criticism; build rapport with the project team, organization stakeholders, and client
  • Negotiation: use processes to meet needs; harmonize and reconcile needs; watch for and avoid conflicts that stem from differences in experience, information, and role
  • Build Trust
  • Communicate your needs
  • Separate concerns

Needed Skills

Business Analysis


Available in





Benefits included

Meal tickets

Medical subscription

Additional vacation days

Learning budget

Remote working (offsite)

Work from home

Flex time (07:00 - 19:00)

Office perks (ping-pong, juice, gaming spaces ie)

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