Gameloft
Gameloft

Gameloft

Gameloft® is a leader in the development and publishing of games, creating them for all digital platforms with an astonishing audience of 80 million monthly users. Our catalog includes every genre and our games are as varied as we are. We operate our own established franchises such as Asphalt®, Order & Chaos, Modern Combat and Dungeon Hunter and also partner with major rights holders including Universal, Illumination Entertainment, Disney®, Marvel®, Hasbro®, Fox Digital Entertainment, Mattel®...

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Project Manager – Customer Care | Gameloft
Job
  • Work place: Remote

  • Collaboration: Employment contract

  • Work time: Full Time

  • Seniority: Manager

  • Experience: 2-4 years

  • Updated on: 1 month ago

  • Expires on: 14 Aug, 21

  • Pay: Negotiable

  • Categories: Backend, Fullstack, Management

Company
  • Size:> 500 employees

  • Industry:Computer Games

Market (net €/month)
  • Only Loginro members with a minimum completed profile that share their salary expectations for this position may access its industry median pay.
Role

  • Manage the Customer Care roadmap and internal projects;
  • Coordinate internal resources and third parties/vendors for the flawless execution of projects;
  • Ensure that all projects are delivered on-time, within scope and within budget;
  • Developing project scopes and objectives, involving all relevant stakeholders and ensuring full feasibility;
  • Manage the relationship with the client and all stakeholders;
  • Ensure resource availability and allocation;
  • Have extensive customer contact during the project execution and build up a good relation with the customer;
  • Develop a detailed project plan to track progress;
  • Use appropriate verification techniques to manage changes in project scope, schedule and costs;
  • Measure project performance using appropriate systems, tools and techniques
  • Report and escalate to management as needed;
  • Perform risk management to minimize project risks;
  • Identify problems and find efficient and pragmatic solutions for blockers;
  • Demonstrated understanding of budgeting, scheduling and change management processes.

 

Why join us:

  • You want to be part of an exceptional experience, within a company that is constantly growing!
  • You want to work with talented people who are industry pioneers!
  • You want to join a global company and meet great people around the world!
  • Or, just because you're looking for a fun place to work!

What Gameloft Bucharest can offer you even more?

  • Work from Home program available.
  • Day off for your birthday and company’s anniversary;
  • Free psychological counseling.
  • Medical insurance package, in partnership with Regina Maria Clinic.
  • Lunch tickets.
  • Supportive working climate, a team with a free communication style.
  • A chance to work in a real multicultural environment.

Requirements

  • Great educational background;
  • +2 years planning and/or management experience, ideally in Customer Care area.
  • Good understanding of IT projects methodology – understanding of business and functional;
  • Proven ability to function effectively in a fast-paced environment and manage multiple projects concurrently;
  • Excellent client-facing and internal communication skills;
  • Solid organizational skills including attention to detail and multi-tasking skills;
  • Excellent command of English;
  • Strong working knowledge of Microsoft Office;
  • Experience in agile environments (e.g. scrum, kanban) will be a plus;
  • PMP / PRINCE II certification is a plus;
  • Flexibility is key. Must be open to adapting past experience to Gameloft Romania engagements;
  • Problem solving, teamwork, transparent communications, self-directed management style and quest for constant learning are the key behaviors that drive success at Gameloft Romania;
  • Ability to define and ensure objective measures of complex programs and experience in tracking and assessing projects based on project plans, resources;
  • Experience leading requirements gathering sessions and establishing task prioritization;
  • Motivated to drive excellence in service delivery, methodology, and operations (track record of managing successful projects).

Available in

București

Benefits included

Meal tickets

Medical subscription

Medical benefits for family

Additional vacation days

Work from home

Flex time (07:00 - 19:00)

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