ING Hubs Romania
ING Hubs Romania

ING Hubs Romania

ING Hubs Romania is ING Group's global hub for technology providing over 121 services for 24 ING units globally. These services are arranged in these main categories: software development; data management; non-financial risk & compliance; audit. Established in 2015, our focus has been on building strategic key capabilities, such as developing and continuously improving common IT solutions that can be shared, replicated and reused across the other ING entities. Now, in 2021, our fast-growin...

Chapter Lead Business Analysts - Unite Data Management | ING Hubs Romania
  • Work place: Hybrid

  • Collaboration: Employment contract

  • Work time: Full Time

  • Seniority: Team member

  • Experience: 4-6 years

  • Updated on: 1 year ago

  • Vacant from: 10 Aug, 21

  • Expires on: 19 Jun, 23

  • Pay: Negotiable

  • Categories: Backend, Fullstack

  • Size:> 500 employees

  • Industry:Information Technology and Services

Market (net €/month)
  • Only Loginro members with a minimum completed profile that share their salary expectations for this position may access its industry median pay.

The mission

Setting the standards for worldwide data governance:

ING is rapidly transforming from a traditional bank into a next-generation digital bank, where everything revolves around data and smart data intelligence. The gathering, usage and governance of data are of the highest importance for a data-driven culture – a cornerstone in our transformation. We are building a well-governed data lake that ensures data availability, common understanding of business terms, data quality is measured, and issues are remediated, data is traceable and controlled in line with regulations: an ambitious implementation based on leading technology. It is not only about data: we deliver trust, respect, commitment and reliability. People empowering people with qualitative data products.

We seek an enthusiastic Chapter Lead with a passion for data and people.

You will work in the multidisciplinary cross-border team ('squad') with other Customer Journey Experts and DevOps Engineers; Risk experts, Data Governance officers and Data Quality specialists in the Data Management tribe to deliver great business outcome.

You will manage and develop a team of Analysts (also called Customer Journey Experts) working on the Unite Data Lake. You will act as a Coach on the technical side, but also as a People Manager (including performance management).

You will keep your hands-on activity within a squad, and you will translate de business requirements in collaboration with the stakeholders (data stewards, data suppliers or data consumers):

•    The data to be sourced and structured into the Data Lake;

•    The data to be supplied from the Data Lake;

•    The requirements on data quality, data privacy, data security, and other relevant aspects of the data.


It goes without saying that this position entails a great deal of collaboration and stakeholder management – not only within the Romanian, the Belgian and Dutch organization, but also with people within the ING Group as a whole. You will play a central role to bring all pieces around Data Management and People together and create an outstanding result for ING customers


What we offer:

A full-time job and a unique offer that fits in with the times of today. We take into account your home situation and your ambitions and help you to balance work and private life. Discover our employment conditions.

To give you an idea, we will tell you about the benefits of working at ING:

  • Flexible working hours and the possibility to work at home
  • Flexible working schedule, which usually includes two days of WFH, but we can adapt to any situation, we work fully remote for the moment;
  • Extra vacation days, depending on your entire working experience;
  • We encourage personal and professional development, so we invest in your learning by putting at your disposal budget for trainings, workshops and certifications;
  • Because everybody is working from home and we really understand that is not always easy, we have built an online well-being program that can help you manage this stressful period;
  • We also have a cool community and your colleagues will help you to integrate fast;
  • We support each other, and we share our work and passions on an online Tech Neighborhood;
  • A relaxing environment will be waiting for you back at the office, with a flexible desk policy that allows you to work from an office desk, but also from a couch or from the terrace;
  • And when you will need a break, you can have tea from Teapigs and/or a coffee from Nespresso which you can enjoy while reading a book from Bookster.


Your key responsibilities:

  • Provide continuous coaching and mentoring by clarifying job responsibilities, setting performance expectations through the establishment of goals and job competencies, identifying skill gaps, creating development plans and evaluating performance;
  • People management of highly talented analysts located in Bucharest;
  • Participate in the recruitment of new talents;
  • Contribute to strategy and lifecycle management of Unite Data Lake implementation;
  • Collaborate with business data owners/data stewards to understand their data, their needs and business context;
  • Initiate improvements in the area of data management, define standards and guidelines and support the implementation of data management and data governance processes;
  • Assess the efficiency of end-to-end operational processes by identifying and mitigating risks;
  • Collaborate closely with an international team made of Chapter Leads, Product Owners, Agile Coaches, Analysts, Architects, ETL DevOps engineers and Infrastructure Specialists;
  • Support tribes and squads in jointly developing delivery strategy and goals for compliancy, transforming regulatory needs into actionable plan;
  • Act as a senior analyst by delivering high quality results in your squad and providing guidance in your chapter;
  • Seek for opportunities to accelerate, standardize or automate to enable compliancy by design;
  • Reporting on the performance of quarterly regulatory objectives and key results in the Obeya room.

Who are you:

  • An energetic and driven pioneer with a passion for and a strong understanding of the challenges that come with data;
  • A colleague with a talent for taking it on and making it happen, enthusiasm for helping others to be successful and a knack for always being a step ahead. In other words, you strive to bring fresh ideas to life and embrace challenges in a fast-changing and complex environment;
  • You are a naturally collaborative person who listens and invests in others to achieve common goals;
  • Experienced as People Manager of a team composed of business and technical analysts;
  • You love to challenge the status quo and are eager to propose creative solutions to problems;
  • A flexible and inspirational professional who feels at ease in a cross-border culture;
  • Enthusiastic personality, bringing pleasure and connection with Agile way of working in multidisciplinary teams;
  • You are willing to travel regularly;
  • Fluent in English.

These competencies are important in this role:

  • Knowledge and expertise of project management and reporting ;
  • Experience with the banking industry, knowledge on data related government regulatory requirements (GDPR, BCBS 239 …).
  • Knowledge and expertise of Finance, Credit Risk, Regulatory processes and Operational Risk;
  • Understanding of business and technology issues related to the management of enterprise information assets;
  • Excellent communication skills, both verbally and in writing, to be able to align with various stakeholders on various levels.


Needed Skills

People Management

Available in


Benefits included

Meal tickets

Medical subscription

Medical benefits for family

Additional vacation days

Learning budget

Remote working (offsite)

Work from home

Flex time (07:00 - 19:00)

Office perks (ping-pong, juice, gaming spaces ie)

Gym & sport subscriptions

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