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Work place: Hybrid
Collaboration: Employment contract
Work time: Full Time
Seniority: Individual Contributor
Experience: 1-2 years
Updated on: 1 month ago
Vacant from: 02 Aug, 21
Expires on: 02 Oct, 21
Categories: Backend, Fullstack, Support
Size:101 - 500 employees
Industry:Information Technology and Services
UnaVista is a software and data solutions business, offering global sell-side and buy-side clients a wide variety of products to assist with operational risk and trade processing (e.g. reconciliations, data solutions, regulatory reporting and trade confirmation services).
The Customer Support Analyst will work on a customer helpdesk supporting users at tier 1 banks, hedge funds, and other financial institutions. The candidate will also support internal infrastructure systems as well as liaising and coordinating work with the data centre staff, as UnaVista is a hosted solution.
Key responsibilities for this role are:
Candidate Profile/ Key Skills:
Nice to have:
We are looking for intellectually curious people, interested in the bigger picture of how technology industry is evolving, ready to ask difficult questions and deal with complicated scenarios. If you a forward thinker and problem solver, this is the place to be as will be supporting you to fast forward your career.
We maximise each employee’s potential through personal development through a wide range of learning tools both formal and informal. We believe in remunerating our people with competitive salaries and a range of attractive benefits such as: