Siemens Romania R&D
Siemens Romania R&D

Siemens Romania R&D

Located in Brașov, Cluj-Napoca and București, Siemens R&D activity is represented in România by Siemens Advanta Development and Siemens Technology teams. Scientists, engineers and software developers support Siemens in fulfilling the demands of digitalization. We deliver product development services for hardware, software and engineering, in the field of energy, industry, e- mobility and smart infrastructure. Also, we are experts in IT services and solutions, where web, mobile and SAP based...

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Teamcenter Support Specialist with German | Siemens Romania R&D
Job
  • Work place: Hybrid

  • Collaboration: Employment contract

  • Work time: Full Time

  • Seniority: Individual Contributor

  • Updated on: 1 month ago

  • Vacant from: 14 Sep, 21

  • Expires on: 22 Jan, 22

  • Pay: Negotiable

  • Categories: Backend, Fullstack

Company
  • Size:> 500 employees

  • Industry:Information Technology and Services

Market (net €/month)
  • Only Loginro members with a minimum completed profile that share their salary expectations for this position may access its industry median pay.
Role

  • SPoC – Single Point of Contact with solution competence in incident management for Siemens
  • System monitoring for different Siemens Teamcenter servers
  • Creation, documentation, categorization and processing of all incoming incidents
  • Error analysis, incident handling and resolving
  • Forwarding unsolved incidents to the correct 2nd level support team
  • Status update and informing the customer regarding the incidents and handing over the solutions
  • Inform user about ticket status and close the ticket within the system after being solved by the 2nd level support
  • Responsibility from creation until completion of the incident

Requirements

  • Beginner / Mid-Level experience with application administration
  • Excellent German and English written and verbal skills, from both business and technical perspectives
  • Good communication skills and team player
  • Proactive and self-motivated

Needed Skills

Bilingual German

Conversational German

German

Written & spoken German

Available in

București

Brasov

Cluj-Napoca

Benefits included

Meal tickets

Medical subscription

Additional vacation days

Learning budget

Remote working (offsite)

Work from home

Flex time (07:00 - 19:00)

Stocks/shares

Office perks (ping-pong, juice, gaming spaces ie)

Gym & sport subscriptions

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