How You Will Contribute

We are looking for a new colleague to ensure that all the Divisions in the Bank respect the procurement flows and monitor the contracts they have in their management. 

You will be responsible for defining and measuring internal KPIs, will provide training to colleagues involved in the procure to pay process both in the area of ​​SAP MM / SAP CU and in the area of ​​understanding and assuming roles and responsibilities. Also, you will make presentations to show the status of implementations, problems, proposed solutions, KPI evolution.

You will offer support for the procurement function, ensuring that the services provided to the bank respect the quality level established in the contract.

Please keep in mind that the role is not one of buyer, this role does not involve negotiation with suppliers or signing contracts. 

• Responsible for the overall governance and management of the procurement processes (general roles and responsibilities definition, SLAs, definition and measurement of the KPIs);
• Governance for all support processes (e.g. exception handling, user management, vendor master data & business master data, catalogue updating process);
• Escalation point for process performance in relation with any process issue, operational or not;
• Conducts and facilitates the process improvement;
• Contributes to process improvement solution design, synthesis and presentation of findings;
• Procurement framework owner, responsible with policies, regulations, specific working instructions and maintenance of all documents used as support for the flow, including contract management guidelines, expense types (capex vs. opex, cost center allocations);
• Authority & procurement expert/key process knowledge role (including best use of internal IT applications);
• Responsible for updating training materials and coordinating regular trainings & communication session for all process roles;
• Process reporting responsibility as required by the top management;
• Ensure the management of outsourcing relationships between the entity that you represent and the service provider and monitor the quality of the services during the outsourcing relationships;
• Provide to the Operational Risk Control Department, the outsourcing data, necessary for the annual review and for the periodic management reporting;
• Participate in the re-evaluation of outsourced activity.