Business Infrastructure Services (BIS) is responsible for the providing business aligned, best of breed technology solutions, engineering & extended level of infrastructure support. The department is made up of the following teams:

• Capital Markets
• Post Trade
• Corporate Technology
• Shared Technology
• Data and Analytics
• Wealth
• Delivery
• Service Excellence

This Reliability Engineer role is aligned to the Post Trade pillar within Business Infrastructure Services (BIS)

Role Description

This is a Reliability Engineer role within the Business Infrastructure Services (BIS) organisation in I&C, focussed on the Post Trade businesses.

This Reliability Engineering (RE) role combines software and systems engineering for building and running large-scale, distributed, fault-tolerant systems. RE ensures that internal and external services meet or exceed reliability and performance expectations while adhering to our engineering principles. RE is also an engineering approach to building and running production systems, we engineer solutions to operational problems. Practices such as limiting time spent on operational work, blameless post-mortems, proactive identification, and prevention of potential outages.

Key Responsibilities

• Identifies and proposes strategic service and system changes, enhancements and developments and liaises with appropriate third party and software vendors, users and IT teams
• Responsible for delivering best of breed enhancements to the environment including but not limited to automation, monitoring and alerting
• Architect, Design and Drive enhancements to the environment through to implementation
• Proactively ensure the highest levels of systems and infrastructure availability
• Understand existing complex environment and be able to easily identify problem areas and undertake successful implementations to resolve and/or mitigate
• Apply the best of Site Reliability Engineering, DevOps, CI/CD and Infrastructure as Code practices to simultaneously increase change velocity and platform stability
• Ensuring monitoring performance and identifying any issues, identify possible solutions, and work with support engineers to provide resolution
• Participate in the design of information and operational support systems
• Install, configure, test and maintain operating systems, application software and system management tools
• Provide an advanced level of support to the existing environment when required
• Maintain security, backup, and redundancy strategies
• Write and maintain custom scripts to increase system efficiency and lower the human intervention time on any tasks
• Escalate risks and issues and provide frequent status reports and for management
• Write and maintain appropriate documentation for manual and automated processes
• Manage, deliver and monitor a number of key improvements to the current systems and infrastructure
• Actively report on project progress, raising risks and managing deliverables often with conflicting priorities and timescales